Read the author's instructions below to know how you can get help.
Supported
ultratrak's support instructions
Support for this item is provided by Yousuccess. Support includes assistance with installation, activation, configuration, and correct usage of the plugin as described in the product documentation. Issues related to the plugin’s core functionality, data loading, saving behavior, and compatibility with supported versions of WordPress and Tutor LMS are covered.
Support does not include custom feature development, major behavioral changes, or site-specific customizations. Conflicts caused by third-party plugins or themes, server or hosting configuration issues, or general WordPress and Tutor LMS training are outside the scope of standard support.
Before requesting support, please ensure WordPress and Tutor LMS are updated, the plugin is running the latest version, and potential plugin conflicts have been tested. Enabling WP_DEBUG and checking error logs is recommended for faster troubleshooting.
When contacting support, please include your WordPress version, Tutor LMS version, plugin version, and clear steps to reproduce the issue. Screenshots or error messages will help speed up resolution.
