Read the author's instructions below to know how you can get help.
Supported
ultratrak's support instructions
Support for this item is provided in accordance with the Yousuccess item support policy. Support includes assistance with installation, activation, configuration, and correct usage of the plugin as described on the item page. Bug reports related to the core functionality of the plugin and compatibility issues with supported versions of WordPress and PHP are also covered.
Support does not include custom feature development, code modifications, or changes to meet specific business or workflow requirements. Issues caused by third-party plugins or themes, server or hosting environment limitations, database configuration problems, or general WordPress training are not covered under standard support.
Before requesting support, please ensure that your WordPress and PHP versions meet the stated requirements, the plugin is updated to the latest version, and potential conflicts have been ruled out by temporarily disabling other plugins or switching to a default theme. Enabling WP_DEBUG and reviewing any generated error logs is strongly recommended.
When contacting support, please include your WordPress version, PHP version, plugin version, and clear steps to reproduce the issue. Providing screenshots or relevant error messages will help ensure faster and more accurate assistance.